elearningreality.com (ELR) is a online learning platform designed for Training and Education in Pharmaceutical, incorporated in UK, having registered address at 20-22 Wenlock Road, London, England, N1 7GU operates the https://elearningreality.com/website. This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
ELR is committed to protecting and respecting your privacy complying with the Data Protection Act 2018 and the EU General Data Protection Regulation for the purposes of data protection and privacy.
We are registered as a data controller under the terms of the Data Protection Act 1998 and the EU General Data Protection Regulation with the UK Information Commissioner’s Office. Details of our registration may be found at https://ico.org.uk/.
ELR collects and uses information about people with whom it communicates for the purpose of providing learning service to our clients.
ELR regards the lawful and correct treatment of personal information as very important to the successful and efficient performance of its functions, and to maintain confidence between those with whom it deals.
To protect and maintain the privacy, accuracy and security of your personal information in accordance with the The Data Protection Act (DPA) of 2018. EU General Data Protection Regulation and other applicable laws and codes.
WHAT PERSONAL INFORMATION WE COLLECT
We may collect the following types of personal information from you:
- Date of Birth
- Contact details (phone number, fax number, email)
- Financial information
- Communications between us
- Credit card/ Debit Card information
- Other information relevant to customer surveys and/or offers.
The General Data Protection Regulation, or GDPR for short, is one of the biggest changes to data privacy law in recent years. It is designed to put you in control of how your information is collected and used by organizations.
Chapter 3 of the GDPR, each data subjects has eight rights they are:
- Right to be informed
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- The right to data portability
- Right to object
- Rights in relation to automated decision making and profiling
Right to be informed
The user has the right to be informed why we are using it, what we are using it for, how long we will keep it, and who it will be shared with.
Right to Access. Correction. Deletion
This enables the User to receive a copy of your data and check that we are lawfully processing it.
Right to rectification. We respect your privacy rights and provide you with reasonable access to the personal data that you have provided through use of your services. If you wish to access or amend any other Personal data we hold about you or to request that we delete any information that we have obtained from any integrated service, you may contact us as set forth in the in ‘Contact us’ section. At your request we will have any reference to you deleted or blocked in our data base.
You may update or correct your account information and preferences at any time. Please note that while changes you make will be reflected in active user database instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud or and abuse, analytics, satisfaction of legal obligations, or we or we otherwise reasonably believe that we have a legitimate reason to do so.
You may decline to share certain personal data with us, in which we may not be able to provide you some features and functionality of services.
Right to restrict processing
If you would like to withdraw your consent or object to receiving any direct marketing to which you previously opted-in you can do so by writing to us or calling us at the contact details at the end of this policy. If you withdraw your consent, our use of your personal information before withdraw is still lawful.
If you have provided your consent for your details to be shared with a third party, and wish to withdraw this consent, please also contact the third party in order to amend preferences.
The right to data portability
You may withdraw your consent at anytime by contacting us using details at the end of this policy. If you have provided consent for your details to be shared with a third party, and wish to withdraw this consent, please also contact the third party in order to amend your preferences
Right to object
At any time you may object to processing of your personal data on legitimate grounds, except if otherwise permitted by applicable law.
Rights in relation to automated decision making and profiling.
User have the right not to be subject to a decision based solely on automated processing.
USE OF YOUR PERSONAL INFORMATION
Your Personal information is not used for any third party marketing purposes or sold to any other entity. ELR collects, uses, holds and discloses your personal information for the following purposes:
- To collect payment for your use of the Service;
- Check your eligibility to use the services and products offered by ELR;
- To troubleshoot problems with the service;
- To monitor, review and improve the services of ELR;
- To monitor compliance and comply with The Data Protection Act (DPA) of 2018/ GDPR and other applicable laws and codes;
- We will disclose personal information to third parties only as the Privacy Act permits and where there is a valid reason to do so.
ELR MIGHT USE YOUR PERSONAL INFORMATION TO:
- To send you marketing notices, service updates, promotional offers and inform you about the new services of ELR (you have the option to opt out from receiving these updates anytime you wish);
- Complete research and market studies;
- Maintain good relationship with our customers; and
- Comply with other legal regulations or as permitted by any laws
SECURITY OF YOUR PERSONAL INFORMATION
We take reasonable steps to protect any personal information we collect, so it will be safeguarded from misuse, loss, unauthorized disclosure or modification. Only authorized personnel can access personal information. The data that we collect from you are stored with servers in UK only.
We will destroy or permanently de-identify personal information if it is no longer needed for any purpose for which we may use or disclose it in accordance with privacy laws. We will properly dispose of all hardcopy documentation that contains personal information that is no longer needed. We will delete from our systems all personal information stored in electronic form that is no longer needed.
If we inadvertently come into possession of personal information that is not relevant to our functions or activities, we will immediately dispose of that information.
CHILDREN USING OUR SITE
We do not permit children under the age of eighteen become users and we do not accept any information from children. By submitting information to us you represent that you are over the age of eighteen. We do not knowingly collect personally identifiable information from children under eighteen. If we become aware that we have collected personal information from a child under the age of eighteen, then we will delete that information from our records. We encourage parents to take an active role to protect the privacy and security of their children and to prevent the inappropriate use of information about their children.
FRAUD PREVENTION AND BREACHES
We may also exchange your information with other companies and organizations for the purposes of fraud protection and credit risk reduction. Where false information or fraud is suspected, we may pass this information to fraud prevention and law enforcement agencies.
As beaches occur, the UK Information Commissioner’s Office and users of affected Personal Data will be notified immediately with action plans in place to address the occurrence.
COOKIES AND WEB BEACONS
・Analyze access from users’ computers and smartphones and collect information on usage trends.
・ Improve the contents of the website or emails, etc.
・ Customize contents of the website or email, etc. for individual users.
・ Identify and resolve causes of server failures or problems.
・ Regarding the membership service that requires prior registration of personal information, utilize user’s browsing history and questionnaire results for marketing activities.
・ Deliver “behavioral targeting advertising” that is prepared by Seiko or entrusted to a third-party service provider.
Our website uses web beacons in accordance with the applicable laws to gather aggregate visitor statistics and manage cookies, we may monitor recipient action such as email open rates through embedded links with the message. We collect this information to gauge user interest and to enhance future user experience.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We display personal testimonials, opinions of satisfied customers on our Service, in addition to other endorsements. With your consent we may post your testimonial, opinions along with your name. When posting the testimonials, opinions or photographs of individuals on our website, we will definitely obtain the consent of the person concerned beforehand, and in accordance with our Personal Information Protection Policy, will only post information that is appropriate.
CHANGES TO THE POLICY
This policy is effective from 06/05/2022 will be reviewed by 06/05/2023